Transparency & trust

Privacy Policy

Last updated: April 2026. Claria Hope (“we,” “us”) respects your privacy. This policy describes how we handle information when you use our public website, in line with our mission of compassion, transparency, and responsible stewardship.

Who we are

Claria Hope is a nonprofit organization focused on community support—including areas such as animal welfare, education, health, housing, and the environment. Our Site is intended to inform the public, invite partnership, and make it easy to reach us.

What information we collect

Information you choose to give us. When you use our contact form, volunteer inquiry, or similar forms on pages such as events or programs, we receive the details you enter (for example name, email address, phone number, and message). We use this only to respond, coordinate volunteering, or follow up on your request.

Newsletter and updates. If you subscribe to news in the footer or elsewhere, we use your email address only to send the updates you signed up for. We do not sell or rent mailing lists.

Comments and feedback. Where comment features appear (for example on blog posts), submissions may be reviewed before publication. Please avoid sharing sensitive personal data in public fields.

Technical information. Like most websites, our hosting environment and embedded services may process standard technical data such as IP address, browser type, and date and time of access, for security and reliability.

Cookies and similar technologies

We use cookies and similar technologies sparingly. For a plain-language list of categories and third-party embeds (maps, video, fonts), please read our Cookie Notice.

Embedded content and third parties

Some pages include maps (for example Google Maps on our contact page) or video links (for example YouTube on our about page). When you interact with that content, the third party may collect information under its own policies. We select providers to support our mission; we encourage you to read their privacy notices.

We may load open fonts and icons from a reputable content delivery network so the Site loads quickly worldwide. That provider may receive technical data typical of web requests.

How we use information

We use the information above to operate the Site, reply to inquiries, improve our communications, comply with law, and protect the safety and integrity of our services. We do not use your data for automated profiling or cross-site advertising on this Site.

Legal bases (where applicable)

Depending on where you live, we may rely on consent (for example optional marketing emails), performance of a request you make (answering a message), legitimate interests in running a nonprofit website securely and efficiently, or legal obligations.

Retention

We keep form and email correspondence only as long as needed for the purpose it was collected (for example to complete a volunteer onboarding or to document a donation inquiry), unless a longer period is required by law.

Children’s privacy

Our Site is not directed at children under 13 as a primary audience. If you believe a child has provided personal information through our forms, please contact us and we will take appropriate steps.

Your choices and rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. You may also unsubscribe from emails using the link in any message we send.

International visitors

Because we use global infrastructure and embedded services, information may be processed in countries other than your own. We take steps to work with service providers that align with our values and legal requirements.

Changes to this policy

We may update this page when our practices or the Site change. The “Last updated” date at the top will reflect the latest version. We encourage you to review it periodically.

Contact us

Questions about privacy or this policy: support@clariahope.com, or write to us through the contact page. We aim to respond within a few business days.